Let me know what ya think and critique as much as ya'll want. I really want to get this thing looking great so I have that extra edge to get me that interview for my dream job as it comes up :-p. Formatting may look kind of weird since I just pasted the stuff in.
OBJECTIVE
To obtain a position enforcing myself in being a result-driven IT professional with
versatile, cross-platform experience, installation, integration, and support in the
technology field.
EDUCATION
Associates of Arts in Management Information Systems August 2006-2007
XXX Community College
Course includes Business, Economics, Accounting, and General Education.
Associates of Applied Science Degree in Network Administration June 2003-2006
XXX College
Course includes Cisco Certified Network Professional (CCNP) certification training and
General Education.
EMPLOYMENT HISTORY
Systems Engineer, XXX June 2003-Present
• Setup and install Apple computers and OS X servers for XXX schools.
• Present training and provide technological support to teachers.
• Develop Mac OSX Server training material for district.
• Provide OSX Server Training to staff and school based technology liaisons.
• Install new IBM X-Series servers throughout the county and migrate data from old
IBM AS/400’s.
• Assist in supporting and maintaining the Mac X Serves throughout the XXX School
District.
• Troubleshoot and resolve Windows 2003 Server issues as they arise.
• Support over 200 IBM xSeries Servers.
• Participate and provide support to the XXX project entailing of 1 laptop to every
student implemented in 4 schools.
• Maintain and update daily log through tickets with Web Help Desk software.
• Interact effectively with school and district staff personnel.
• Participate in the XXX Project – 30,000 Apple Laptops and 200 Apple X Serves.
• Assist with memory and operating system upgrades throughout the county.
• Attend training activities to increase job related skills and proficiency.
Computer Technician, August 2002-June 2003
• Responsible for maintaining and updating computers software.
• Troubleshoot hardware and software problems that staff and students encountered.
• Manage Category-5 cable drops throughout the office.
SKILLS PROFILE
• Adept with operating systems such as Mac OS 9, Mac OS X, Mac OS X Server,
Microsoft Windows, and Microsoft Windows 2003 Server.
• Proficient with applications such as Keynote, iLife, Microsoft Office Suite, Filemaker
Pro, and School Board of XXX specific applications, including educational software.
• Knowledgeable with PC setup and installation and maintenance, as well as various
peripherals.
• Skilled in database, spreadsheet, and word processing functions.
• Experienced in system-operations, training, and customer service.
• Proficient with Technical Writing.
CERTIFICATIONS
• Apple Certified Helpdesk Specialist
• Apple Certified Technical Coordinator
• Apple Certified Product Professional
• Apple Sales Recognition
• Cisco Certified Network Associate (CCNA)
• Certificate in Technology Management from XXX Community College
• Network Support Services Certificate from XXX Technical Institute
VOLUNTEER
ACTIVITIES
Museum as a Floor Representative
REFERENCES
References available upon request