Hi, i am looking for a Help Desk / IT Support  postion right now in the Milwaukee/ Chicago area, please let me know what you guys think of my resume and if there is anythign i should do to improve it?

————————————————————

IT Professional

Objective: An accomplished professional with over five years of successful experience looking to obtain a challenging position with a forward thinking firm where I can utilize my advanced PC, Networking, and Client Support Skills as well as gain experience.

 

• Proven ability to identify, analyze, and solve problems             • Team work and leadership expertise

• Flexibility in handling multiple tasks and clients                       • Organized and detail oriented

• Quick learner with a positive attitude                                            • Effective communicator

 

————————————————————

Technical Skills

Expertise in constructing, maintaining, and repairing computer systems and networks for business, and residential clients

 

• Utilize imaging software to restore and back up files         

• Removal of Malicious software (viruses/spy ware), system maintenance and updates

• Novell Networks, Remote Client Services, Cisco Router, Switches, and Hubs

• Repair and maintenance of printers, monitors, scanners and hardware

• Virtual private network (VPN) configuration, trouble shooting and support experience

• Trouble shooting hardware and software problems utilizing remote client services 

 

————————————————————

Professional Experience

International Information Technology Corporation                    March 2004 - Present        

Technical Support Specialist / Website maintenance

• Involved in implementation phase of web server launch

• Part of corporate website maintenance team (http://www.iitcsystems.com)

• Instillation and maintenance of computers in corporate head quarters    

• Client support for ‘MaxNet’ Enterprise Management Systems offering Integrated WAN-VPN, and VOIP  

 

Time Warner Cable