Please Critique
I'm looking for a job in HR and I'm not getting many responses. As I haven't worked in HR long, I don't have a preference in area with the exception of benefits (I'm not comfortable in that area). Here's a text format of my resume. Please help!!! Thanks...
OBJECTIVE
In search of a job opportunity where I may be able to demonstrate a variety of skills including exceptional written and verbal communication, time management, and the ability to learn and apply new and existing concepts to support strategic initiatives.
EDUCATION
Master of Business Administration: Human Resources Management,
University of Phoenix Online 2007
G.P.A. 3.86
Human Resource Management Certificate,
Indiana University-Purdue University, Indianapolis 2003
Bachelor of Science: Marketing,
Southern University and Agricultural & Mechanical College 1999
WORK EXPERIENCE
Louisiana Department of State Civil Service - Staffing Division
Human Resources Consultant
Baton Rouge, Louisiana
2006 – 2007
* Provides program assistance to state agencies in the area of staffing
* Develops minimum qualifications through job studies or when requested by agencies
* Serves as a member of the Online Application Team, preparing for the installation of statewide online employment applications through Civil Service
DHH Office for Addictive Disorders - Fiscal Services
Administrative Coordinator III
Baton Rouge, Louisiana
2004 - 2006
* Audited time sheets in order to detect and reconcile payroll discrepancies
* Monitored and reconciled Fuelman invoices of state fleet vehicles
* Processed requisitions and purchase orders through procurement for supplies and equipment
SM&P Utility Resources
Human Resources Assistant
Indianapolis, Indiana
2003 - 2004
* Reviewed new hire packets for completion and followed up with Regional Human Resource Managers as needed
* Evaluated applications and conducted first level interviews at job fairs and by phone for Indiana, Michigan, Texas, presenting candidates to hiring manager when appropriate
* Maintained documentation relating to personnel activities such as staffing, recruitment, performance evaluations, and classifications
Kroger Company
Co-Manager/In-store Human Resource Coordinator
Indianapolis, Indiana
1999 - 2003
* Recruited, interviewed and hired over 100 employees, fourteen which were promoted to Department Heads or other positions
* Provided prospective employees and current new hires with information about policies, job duties, wages, and employee benefits
* Checked all new hire paperwork for completion before sending to Corporate Human Resources Department
COMPUTER SKILLS
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- PeopleSoft
- Lotus 1-2-3
Louisiana Department of State Civil Service - Staffing Division
Human Resources Consultant
Baton Rouge, Louisiana
2006 – 2007
* Provided program assistance to state agencies in the area of staffing
* Develops minimum qualifications through job studies or when requested by agencies
*Serves as a member of the Online Application Team, preparing for theinstallation of statewide online employment applications through CivilService
My brother always tells me that you have to keep your present and past tence consistant. Are you a recent grad too?
OBJECTIVE:
To obtain a position where I can provide
comprehensive healthcare management services,
to facilitate appropriate healthcare
treatment, effectively manage customer
relations and improve healthcare programs and
that will utilize and enhance my 34+ years of
vast nursing skills while being upwardly
mobile in my career goals.
Wakefield, MA
2007 HEDIS EXTRACTOR
*This assignment encompasses medical chart data collection from provider offices and includes (entire) medical record collection on a select number of charts for Recredentialing. I am/was responsible for setting/confirming site visit appointments prior to the appointment date by faxing patient lists to provider offices and locate and review all assigned medical charts to perform the abstraction in a clear, concise and accurate manner keeping in mind the need to meet strict deadlines. Copy all chart documentation per 2007 HEDIS specifications keeping all information collected in a safe, organized and confidential fashion until they were either delivered or sent by FEDEX the assigned office. Required extensive travel.
10/05 - Present
MSI Consulting,Inc.
Heart Alert, Inc.
Atlanta, GA
DISEASE CASE MANAGER
*We provide clinical tele-medicine management for disease specific programs, including telephonic data collection, analysis, and communication of both objective and subjective information received from the patient enrolled in the disease management process in conjunction with many home health agencies. I was responsible for implementing the plan of care to our disease specific programs. I am responsible for performing an initial/admission assessment on all new enrollees as well as risk screening and a H & P with the patient verifying the accuracy of same and medication profile as well as co-morbidities. After the assessment is completed a level of patients management and an initial encounter score is determined at which time pt is entered into the scheduler for 14 teaching points based on AHA guidelines. Patient objective data is reviewed daily and if data is outside established parameters and follow standing orders/protocol (titration of diuretics, beta blockers and ace-inhibitors) on incoming data elements that are outside the established parameters and follow-up on any patients who required interventions per standing physician orders. Case load 200 patients. All patient encounters are documented in the Heart Alert Clinical Information System. (PCM)
Matria Healthcare
Marietta, GA
NURSE CLINICIAN I
*In my position as a Nurse Clinician I at an integrated disease management services company for patients, members, physicians, health plans and employers in a busy inbound/outbound HED call center. In my position as a Nurse Clinician I, it was my job to improve the health outcome of my 300+ patient caseload through detailed health risk assessments (insulin, non insulin dependent diabetics) to include co-morbidities such as COPD, ASTHMA, CHF, CAD, HTN and Obesity by member education based on current ADA guidelines, using clinical interventions (HbA1c, Microalbulmin, Lipid Profile), compliance management (Lifestyle and Self management skills) weight management, smoking cessation and favorable outcome reporting such as decreased healthcare costs and reduction in sick day usage. I was also responsible for inbound/outbound marketing calls to enroll potential members into the Diabetes Advantage Program. Consistently met or exceeded the company target goals.
Kelly Healthcare Services
Atlanta, GA
PRE-CERTIFICATION NURSE
*Short term assignment with a major national insurance company. Processing pre-certifications on the phone in queue using M&R and InterQual guidelines based on medical necessity. I worked with all products ranging from Managed Care, HMO, PPO, POS, EPO to lndemnity Plans. Proficient in HEDIS, JCAHO and HIPAA guidelines.
Maxim Healthcare, Traveling Nurses/Per Diem, Nurse Finders, Inc.
Colorado Springs, CO
LPN/CONTRACT/PER DIEM
*Various assignments throughout Denver, Colorado Springs and Pueblo areas to include:
Physicians Offices *Internal Medicine, Allergists, Cardiology, Oncology, Orthopedics, OB/GYN (Telephonic Triage/Referrals/Assisted Provider/Private Practices in Colorado, Occupational Medicine, Geriatrics, Endocrinology, Primary Medicine, Gastroenterology and other Specialties), front and back office duties to include but not limited to Vitals, EKG's, PFT's, Pulse Ox, Veni-punctures, Blood Sugars, Immunizations, Charts, Allergy testing and Injections, Suture Removal, Medical Records and assisted as needed
*Coordinated my Nurse Call Appointment Visits
*Collected and prepared all lab specimens, entered data into computer system and
prepared specimens for pickup by courier
*Pre-Certification
*Pre-Authorization
*Prior Approval
*Retro Approvals
*Referrals
*Insurance Verification
*Medical Record Audit (HEDIS)
*Telephonic Triage
*Credentialing (Onsite)
*Re-Credentia
In your objective statement I think it's a little long and it sounds like a run on sentence. I know the format for your resume became convulted when you upload it online but I really recomend to not center the body of your resume. It makes it very chunky and hard to read. Try to make it read from left to right. Use my resume as an example, it's not perfect but it's something you should aim for. :)
Umm.... well that's all I could see.
Hyperbolie,
Thank you, thank you very much...Jo
Other opinions/critiques please????
You could really use the help of a professional with your resume. I am going to cut and paste portions below so you will begin to see the problems.
CAREER OBJECTIVE
In search of a job opportunity where I may (are you not sure of your abilities? the word may implies a question) be able to demonstrate a variety of skills including exceptional written and verbal communication, time management, and the ability to learn and apply new and existing concepts to support strategic initiatives.
Consider revising to state: PROFESSIONAL PROFILE instead of Career Objective.
remove the commas in red
EDUCATION
Master of Business Administration: Human Resources Management,
University of Phoenix Online 2007
G.P.A. 3.86
Human Resource Management Certificate,
Indiana University-Purdue University, Indianapolis 2003
Bachelor of Science: Marketing,
Southern University and Agricultural & Mechanical College 1999
Also, I see only one place where you have listed any accomplishments on your resume. If you want to stand out from the crowd, your resume should reflect major accomplishments in any/all positions.
Be careful about the tenses you use as they can sound like something you cut and pasted from your job responsibilities:
Louisiana Department of State Civil Service - Staffing Division
Human Resources Consultant
Baton Rouge, Louisiana
2006 – 2007
* Provides (try using something like: responsible for coordination and assistance with personnel placement for state agencies)
* Develops minimum qualifications through job studies or when requested by agencies
* Serves as a member of the Online Application Team, preparing for the installation of statewide online employment applications through Civil Service
These are just a few suggestions and I hope they will help you out. There is much that could be done to make your resume stronger.
good luck!