Career Tips

Resume tips

Hi! I'm new to the forum. I wanted your crtique on my resume. I'm not getting the feedback from Corporate HR that I'm looking for. Your help would be largely appreciated. (I left it as Open Office doc)

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Objective

Attain a challenging, analytical position with room for growth and upward mobility

Work Experience

9/2005-4/2007: NetSoft Associates Inc.: DoD contractor for Warner Robins Air Logistic Center @ Robins AFB, GA. (Robins AFB contributes $4.3 billion annually to regional GA economy)

Web Administrator

Plan, design, implement web site development for the Commodities Maintenance wing, a division of the Maintenance, repair function. Biggest division of Air Logistic Center with thousands of employees, computing resources.
Primary responsibilities: Windows 2003 web server PKI/CRL auditing & management; Sharepoint Administrator for Wing Operations Center, the Operations command center for the Maintenance Wing; design need-based web applications for customers; create troubleshooting documentation pertaining to web & resource-related issues.
Secondary responsibilities: Researched Bluetooth vulnerabilities for AirForce hands-free phone initiative and made recommendations; troubleshoot ColdFusion applications and automation processes. Worked on procurement of enterprise AF-wide web applications; SQL back-end planning and implementation; created RSS feeds.

09/2003 -07/2005: Echostar Satellite LLC Harlingen, TX

IT Technician

Primary responsibilities: Internetwork-- day-to-day 99% uptime of CISCO Core and Distribution layer internetworking switches (6500 and 4500 Catalyst series) including chassis takedown and cleaning, CAM /IOS troubleshooting, remote modem configuration and access, DS-3 troubleshooting, hardware troubleshooting/replacement. Added access-layer switches to existing LAN; trouble ticket creation, troubleshooting & resolution; complete special projects as assigned.
Secondary responsibilities: Windows XP/2000 administration, DHCP to Static migration for AVAYA VOIP, Active Directory usage in large enterprise domain; Installation, and troubleshooting of software: CSG, DishPromo, CenterVU, Kronos, IEX, Outlook and Back Office, Citrix Metaframe client, Rumba Mainframe Client, outbound client/directory service, and various intranet apps; Asset/inventory management, organization of spare equipment and supplies; HP 4000, 6000, 9000 Series printer management and troubleshooting; Troubleshooting of local telecom issues with corporate team. Setup cross-connects on CAT-3 punch blocks; Participated in on-call rotation schedule supporting 800+ PC's and 1000+ users; Ordered, replaced, and tested parts needed for the repair of broken client PC's; Trained technical staff; Project lead in diagnosis of latency issues with Opursuit inventory management client/server application using sniffing software

03/2003--09-2003: Tek Systems San Antonio, TX
PC Technician (Contract)

Primary responsibilities: Rollout of 760 Dell GX260/270 PC's, Avaya 4606 IP telephony and 21" NEC monitors, configuration of temporary network, troubleshooting variety of problems ranging from application to physical layer, supported all facets of temporary network; Setup network printers on permanent LAN; performed troubleshooting on SUN Solaris application servers.
Secondary responsibilities: Performed troubleshooting of GBIC flapping on CISCO 6509 Catalyst, installed new module, and tested for functionality. Mounted internetworking devices; assisted in installation of Dell PowerEdge PE2850 servers.

Education

BS Hotel and Restaurant Management

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Hi there,

Well....for example, from my point of view, your resume looks as if having been done by an automatic entity, not a huma mind :)) I'm telling you rhting as it appears axtremely technical. But then again, this firld asks for information as such.
My other explanation would be actually a question> are you also sending a cover letter to accomany your resume?
A cover letter could "humanize" your cv and could display your intentions better.

Section of post does not conform with Monster TOU. Please contact 1-800-Monster to purchase advertising.

Anca,

I have used the Professional Resume template from Microsoft Word for the layout. I have made additions/adjustments to the formatting. Yes, I agree that the information is technical. I used to use a cover letter to target my specific audience. If I'm directing to one company in particular, I'll use a cover letter. Otherwise not.

The resume you have seen is a "scaled down" version for HR folks. I still don't think they get it...

That is a real challenge working in IT. Most HR people only recognize bits & pieces---keywords like Microsoft, PC, and maybe a certification or two that they have heard of. Their inability to recognize meritable skills makes it tough.

I think that the format I'm using is working for flow and readability. As far as templates/new design goes, I'd be interested in options.

Thanks for your comments. Any further advice would be appreciated.

--Ryan

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