I' ve just revamped this resume as I have not gotten any response from the previous one.  So, please be brutally honest in your critques.  I want to know if there is something that I' ve done wrong that I just can' t see because I' ve been staring so long at the darn thing or if the job market in my area is just that competetive.  The time span on this job is 8 years and is the only one I have in this particular field.  Prior to this I was a waitress through high school and college; the experience really isn' t relevant, so I left it off.  I' ve also been trying to get out of government and into the private sector.  I' m not sure if that has anything to do with it either.  I would think all my skills would be useful there too?  I just haven' t gotten any bites from it. 

SKILLS

* An administrative support professional with more than seven years of experience committed to
 exceptional customer service and driven challenges.
* Skilled in working in fast-paced environments demanding strong leadership, organizational and
 interpersonal skills.   
* Detail-oriented and resourceful in spearheading, organizing and completing projects using the ability to
 multitask effectively.
* Adept in creating and handling confidential correspondence and data, document creation, database
 maintenance, editing and proofreading, leadership/supervision and problem solving.
* Proficient in office technology to include, but not limited to: computers, faxing, photocopying, 10-key,
 and multi-line phone systems.
* Type 60+ WPM, intermediate knowledge of computer software such as Microsoft Office (Word, Excel,
 Outlook, Publisher, PowerPoint) Adobe Acrobat, Adobe Photoshop, Quark and Internet Explorer.

EXPERIENCE
Administrative #### / ****-****
**** Police Department, ****, **

Coordinated workflow through various departments to ensure smooth operation.  Provided wide range of
administrative and clerical duties primarily to the Chief of Police and Command Staff members. 

* Composed staff rosters, created, edited and maintained confidential criminal records, managed tapes
 and compiled, organized and analyzed statistical information. 
* Managed administrative facets of the police department to include: travel and scheduling,
 coordinated events and meetings, correspondence, mail distribution, production coordination, research and
 ordering of office supplies and services. 
* Conducted interviews, training and supervision of police clerical staff.
* Authored the Police Clerk Training Manual used by both clerks and police officers alike.  Following its
 implementation, errors and report entry times were substantially reduced.
* Responsible for all police and criminal record information within the department.  Daily review of
 submissions and corrections for accuracy and completeness.
* Composed several brochures highlighting police services and programs, compiled and designed
 textbooks for community programs. 
* Maintained constant communication with all levels of City employees as well as extensive residential
 contacts.

Receptionist/Police Clerk /  **** -  ****
******** Police Department, ****, **

Acted as a primary information resource, providing referrals, direction, information and general ####. 

* Maintained multi-line phone system including answering, taking messages and routing calls to
 appropriate departments. 
* Provided clerical support, #### with faxing, filing and copying projects. 
* Created police report file jackets, daily entry of computer aided dispatch reports.
* Aided the Municipal Court with ticket entry and fine collection.