Please help I have been looking and applying for jobs in the Syracuse, NY area for several months.  I have recently changed my resume as indicated below.  Any comments, suggestions, or leads on jobs would be greatly appreciated. 

Regards,

Relocating to Syracuse, NY

Talented administrative professional with over ten years experience and Bachelor of Science degree skilled in office management, customer service,  scheduling/planning/production control, and invoicing.

Summary of Qualifications
• Experience in diverse skill sets
• Adept at quickly learning new procedures/programs
• Flexible, team player, able to multitask projects simultaneously for a variety of coworkers
• Develop, streamline, implement procedures for information retrieval that improved efficiency by 50 – 80%

Professional Experience
XXX, FORT DRUM, NY         2005 - present
Production Control Clerk (2006 – present) with responsibilities that include
• Word processing/various types of software to process/produce a wide range of documents and complex formats.  Personally responds to both technical and non-technical requests for information such as status reports, suspense dates, and directives. 
• Daily administrative correspondence and all varieties of computer input, registering all man hours used on work orders and monitors and updates recurring weekly and monthly reports using both the EXCEL and SAMMS system. 
• Responsibilities of opening, maintaining and closing work orders pertaining to all aircraft and parts maintenance that Lear Siegler handles on the Fort Drum government installation. Maintains Parts Listing and Work Order status for both contractors and government employees pertaining to electronic, weapons and rolling stock.  Employs all quality assurance guidelines to insure the accurate reporting of maintenance data and the proper execution of payments for contracts.
•  Assists the Administrative Specialist by answering telephonic inquiries, typing routine correspondence (insuring proper spelling, punctuation, and terminology) and the inputting data for daily time and attendance.  Advises subordinate clerical personnel on administrative procedures pertaining to the maintenance department.  
• Maintain, update and distribute weekly AMCOM (Army Aviation and Missile Command) report, maintain, update and distribute monthly DA 1352 (Army Aircraft Inventory) report, maintain and update NMP (National Maintenance Program) log, customer service with internal company customers, external government civilian customers and U.S. Army customers.

Stock Clerk  (2005 – 2006) with responsibilities including
• Use of SARSS1 (Standard Army Retail Supply System) for receiving, issuing, customer support, storage, and stock control of materiel in the SSA (supply support activity) warehouse by hand, fork lift, or pallet jack as required
• Process MRO’s (materiel release order), complete catalog builds, close-out , process ASL (authorized stockage list) for storage, conduct location surveys, inventories, use PDCD (portable data collection device) and use of FedLog for parts information

XXX, Watertown, NY          2005 - 2005
Receptionist/Customer Service Representative for Marra’s Homecare    
• Responsibilities included use of MS Office, industry specific software, customer service, and general office support
• Tasks included coding diagnoses using ICD-9, researching doctor billing information to provide to billing department, and data entry of information into CAU

XXX, Watertown, NY        2005 – 2005
Field Office Clerk responsible for
• Producing, reviewing and insuring accuracy in payroll tracking for our Ft. Drum job sites, tracking of equipment used on site, tracking of trucks hauling materials in and out of the job site, ensuring accounts payable invoices are accurate with our records, and day-to-day office operations for the Crescent Woods/Actus jobsite on Ft. Drum.
• Handle all tracking of payroll using MS excel by obtaining and verifying timecards through various sources including Site Superintendent and Project Engineers
• Responsible for reports regarding Truck hauling and materials tracking, payroll,  equipment, telephone support, fax, and other administrative duties with extensive use of MS Excel and MS Word

XXX, Brunswick, GA       1998 – 2005
Senior Invoice Coordinator (2000 – 2005) responsible for
• Producing, reviewing and insuring accuracy in all Service Center customer invoices for our facility, workorders for incoming maintenance aircraft and day-to-day office operations for Service Center Operations Manager.
• Handle all planning and scheduling of workorders by obtaining and verifying workscopes through various sources including documents and computer systems for Service Center and assist with schedule tracking using MS Project
• Responsible for reports regarding critical path status, safety audit tracking, meeting schedules, and other administrative duties
• Coordinate and set-up Material and Status meetings, travel arrangements, maintain procedure manuals and calendar of appointments
• Maintain and update financial and efficiency tracking reports, charts and spreadsheets with extensive use of MS Excel and MS Word
• Selected as part of implementation team for customer service/business software system
• Responsible for learning software, training others, determine flow/process of assigned area, set-up formats how data will be entered for assigned areas in new customer service software program, Corridor

Administrative Associate III (1998 – 2000) responsible for
• All office functions, such as customer invoicing, telephone support, and filing.
• Handled customer invoicing after transition from corporate office to on site responsibility
• Transitioning to on-site responsibility reduced cycle time from 20 – 30 days to 5 – 10 days
• Multitask with several Customer Service Representatives to obtain company goals of invoice cycle times

Administrative Associate II (1998 – 1998) as a temporary responsible for
• Telephone support for entire facility, assist with maintaining action taken information in Mainframe system, and other administrative tasks

Education and Professional Training

XXX, Orlando, FL    
Bachelor of Science, 1996 

XXX, Orlando, FL
Associate of Arts, 1993

Business Courses and Professional Training:  Situational Leadership; Managing Change and Conflict;, Communication Skills for Managers; Service Plus; Creating a Motivated Workforce; Leading Teams; Effective Business Writing; Cross Cultural Effectiveness for Managers; Effective Presentations; How to Control Accounts Payable; How to Manage Multiple Projects, Meet Deadlines and Achieve Object