Nadia Moses ResumeHi my name is nadia and I
Nadia Personal information............... SUMMARY Organized self-starter with prestigious interpersonal andcommunication skills. Possess a strong commitment to qualityworkmanship and customer service. Detail-oriented, with a pro-activeapproach to problem solving and strong craftsmanship. Possess theability to multi-task, prioritize, retain information quickly, andmaintain confidentiality on sensitive matters. Driven to apply theseskills towards future job related endeavors in Public Service. EDUCATION College of St. Elizabeth Morristown, NJ Masters of Science Degree, May 2006 - Human Resource Management College of St. Elizabeth Morristown, NJ Bachelors of Science Degree, May 2002 - Business Administration with a concentration in Management PROFESSIONAL HISTORY Unit Representative / Inpatient Oncology Unit 12/2000-Present Atlantic Health System Morristown, NJ · Process patient billing documents · Represent the administrators to the public by answering and screening incoming telephone calls · Control and mantain calendars · Execute additional assignments per supervisor's direction · Provide office services support by inputting data; proofreading documents; gathering information · Prepare reports; maintain files; order and track supplies and equipment inventory · Enhance the hospital's customer service reputation by assisting patients, visitors, and physicians · Support inter- and intra-departmental collaboration by contributing to effective working relationships Performance Improvement Coach/Facilita 2/2005-10/2005 Bank of America Hudson, Essex and North Bergen Market, NJ Held accountable for a variety of functions to implement the new banking centers administrative programs Controlled incoming correspondence, information, and documents Developed and attained knowledge about the new model banking systemsand be able to effectively share this knowledge with banking centermanagers and associates Engaged and delighted customers; while encompassing the ability tocoach managers and associates on behaviors that drive customer delight Demonstrated and maintained communication, facilitation and coaching skills with customers, managers and fellow associates Continuously motivated and exuded enthusiasm to engage managers andassociates with the current banking center training materials Maintain a strong relationship and credibility with Line of Business Leaders and peers. Evaluated associates, and banking center managers on the readinessto be able to effectively use the new model banking systems as theycontinue to provide customer delight Assisted managers and other employees with their day-to-day operations Completed and Reported other assignments as directed by the Consumer Market Executives Banking Center Control Review Analyst (BCCR) 2/2005-10/2005 Bank of America North West and North Bergen Market, NJ Performed consistent reviews in banking centers according to current policies and procedures Build and sustained a strong rapport with all levels of management Assess and scored banking centers based upon reportable findings Escalated and reported findings to all levels of management Preserved and kept a strong working relationship with other business partners Initiated the BCCR change control process in a timely manner Partnered with other lines of business to conduct surveys that will assist with assessing areas of risk Branch Operations Supervisor 6/2002-4/2003 Fleet Community Bank South Orange, NJ Managed daily operations of the branch Actively referred sales and investment opportunities to fellow associates and other lines of business Trained and mentored new and existing employees COMPUTER SKILLS Microsoft Office; Word, PowerPoint, Excel, Access, Outlook, Internet and Windows XP LEADERSHIP SKILLS Excellent Time Management and Interpersonal Skills Meeting Assessment Deadlines Representative- Medication Management Committee Representative- Physician Satisfaction Committee REFERENCES Furnish upon request First of all, format your cv so that it looks usniform. You have like 10 types of fonts in there and this is not a good thing, it is quite disturbing. Section of post does not conform with Monster TOU | |
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