I am looking to make a career change.  I want to move to the retail industry in order to get sales experience.  I am looking to eventually get into consumer electronics sale, or home theatre sales, something in that general area.  I want to eventualy move up and work possibly as a buyer or vendor rep for a consumer electronics company.  I have no retail experience, little customer service experience (out of college) and a completely different degree.  I am very smart, and a quick learner. 

With no experience i am having trouble showing what i am capable of and what i can contribute to the retail industry without experience.  I took one college class in robotics while a senior in high school, (should that even be included since it was so long ago).  I have had customer service experience in a restaurant atmosphere however, that is all.  Someone please help me by critiquing this resume in order to help me out somehow.  I am so lost and have had so much trouble even getting interviews due to my lack of experience in the field even though i am smart, educated and have a rocord of being able to adapt to the job industry i go to.
 any suggestions about interviews for my situation would also be helpfull


Name

                     Address - Owings mills, MD 2111
Phone                                                                                                                                              Email

                                 Skills and Qualifications

!Quick learner with the ability to multi-task in a fast paced environment
!Excellent communication and leadership skills that foster trust and allegiance
!Experienced with inventory management and scheduling
! Very organized and detail oriented
!Proficient in Microsoft Office, Power Point, Word, Excel, Outlook
                
                                 Professional Experience

Restaurant, Philadelphia, PA          
                                                                      July 2006- December 2006
General Manager

!Managed 30+ employees in a fast paced environment and assisted owners in fulfilling corporate guidelines in order to open new franchise
!Established relationships with local radio stations, newspapers, and local vendors to promote new business
!Conduct bi-weekly store inventory checks to ensure food quality and adequate supply
!Acted as Human Resources, responsible for payroll, employee relations and developed the store’s training program
!Managed register during peak hours, delegated tasks to create a teamwork environment, handled all customer service issues


Company Name., King of Prussia, PA  
                                                                     September 2005- June 2006
Private Investigator

!Conducted surveillance using equipment such as hidden cameras, video cameras, and GPS mobile phones to capture footage efficiently.
!Recognized for exceptional footage of a claimant that led to a shut down of a dental office due to insurance fraud.
!Responsible for writing daily activity reports in Microsoft word, expense logs in Excel, and any maintenance issues and expenses concerning company car and submitting them Via e-mail in a timely manner.
!Performed background checks to predict claimant’s daily activities and determine best hiding spot accessible to quick exit.


                                           Education

THE PENNSYLVANIA STATE UNIVERSITY, University Park, PA 
                                                                                 Graduated May 2005
Bachelor of Art in Crime, Law and Justice



                                References available upon request