Communicating confidence and reliability is essential to the success of any business. And since administrative assistants are often on the front lines of a company' s public image, knowing how to make a good first impression is one of the unspoken but fundamental parts of their jobs.

Something else you' re interacting with a customer, your boss or a colleague in another company, a confident, well-executed handshake is one of the best business skills you can cultivate to ensure that each new encounter gets off on the right foot -- and that you are representing yourself and your company positively.