handing back a receipt, bills and changeI' ve had enough. Every time I drive through McDonald' s they—almost pathologically—have to put the receipt and bills in my hand first, and the change on top—WITH NO CONCEPT THAT THE CHANGE CAN SLIDE OFF A FLAT SURFACE. It' s an exercise in one handed reflexes every time. 1. Physics: change in the pocket of the cupped hand – considerably less likely to fall. It' s like they don' t even see it. 2. Basic cash register customer service: You count the change first because you count upwards from the price to the bill you paid with. (This, btw, is why you never need to punch in the amount; it' s laziness). E.g. $6.50 and they pay with a twenty, you count back: If you don' t want to count back, you can STILL PUT THE DAMN COINS IN MY HAND FIRST, before the paper. Before you say anything about people in McJobs: uh, I did my time in customer service. Having a cra¶¶y job is not a license not to think at all. This happens at other stores not just McDonald's. The younger generation working these jobs never learned how to count back the change to the customer. I was taught how to count change back in school (I graduated from High School in 1963). Of course, back then the cash register did not calculate the change. I remember that the cashier put the change into the shopper's hand and would put the receipt into the bag. The cashier would say: "You're receipt is in the bag." I' m not stopping and starting the car for a cup of coffee. You' re paying 6.50 for a cup of coffee at Mickey D' s? That' s almost as bad as Starbucks!!! You know, if this is the worst problem you' ve faced today, you' re a very, very lucky person indeed. I thought I was the only one who hated this! They stupidly say, "3.50 is your change" and then it' s the bills, then the coins. You know what else makes me nuts? The soccer moms lined up in their identical minivans at the school next door 15 minutes before class is out. Every one of them has the engine idling, probably so they can listen to music in A/C comfort. If my lungs are as dirty as my windowsills from all their pollution, I' m not long for this world. There ought to be a law against idling your engine for more than 2 minutes. I see people in parking lots do it too while they sit and eat what they just bought - and they' re the ones who sure don' t need anything more to eat and look as if they' d benefit from a little lack of comfort. Once I had an interview with a landscape company - they' re supposed to be green, right? - in the company van. The HQ was a couple of counties over so we met partway. For 45 minutes while we talked, she idled her engine. I was so distracted and annoyed by that stupidity that I declined the job. You know, if this is the worst problem you' ve faced today, you' re a very, very lucky person indeed. It' s not the worst problem I' ve faced today. But it is the most annoying. Besides, my dear, the devil is in the details. I prefer change on top myself. It' s easier to make sure they gave you the correct change. I can also take care of the change (or donate pennies) before having to put bills back in my wallet. I don' t order at a drive-thru very often. I always take the bills between my thumb and first finger and turn my hand so they can drop the coin into my open palm. Sometimes the cashier gets flustered, so I' ll say that the coins fall off the paper money and it' s easier for the customer if they will put the coins in their hand first, then the bills. Of course, they never listen, but at least I' ve said my piece. | |
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