Very Upset with Job
I would sent a very polite and professional registered or certified letter inquiring what in the world is going on. I do not blame you one little bit for being upset and annoyed. This is absolutely ridiculous.
Managers and supervisors who respond may come up with excuses, but I do not think there are any excuses for this sort of behavior. It's bad manners of the worst kind in business and certainly is not going to help a new employee get off to a good start.
I am wondering if you received a letter offering you the job. You should have! I hope you have not misunderstood. Don't be offended, but sometimes people think they received a job offer when they really have not.
You want to be absolutely sure that the recipient of the letter receives it and signs for it. You want to receive notification of this which is why I recommend sending a certified or registered letter.
You have every right to know where things stand. It's your professional life that is on the line here.
Okay! We should normally not get ahead of ourselves but if you send the type of correspondence I recommend and they still do not respond - write them off and forget about them. I would not waste any time complaining to the head of the human resources department or the hospital administrator or some other big shot with his head up his @#%. It will not do you any good!
Let's see what happens. You still may be pleasantly surprised!
Bunzo
Bunzo's suggestion about sending a certified/registered letter is excellent. In the meantime, keep sending out resumes and trying to snag interviews with other prospective employers.
I'm hoping that you did not have to pay for the computer training yourself.
It would be faster to call the HR department and ask them what's up. You can do that tomorrow. It will take several days to send a registered letter and wait for a response that may never come.
Tess
Some of these people, not all, have a way of not returning phone calls. Sending registered or certified letters shows you mean business, are very serious about this, and expect a response. You are making sure the letter gets into the right hands and there's no way that anyone can claim they never received it or it was lost.
What you do afterwards is an entirely different matter, but I think it's important that the OP see this through and try to find out why they are evidently avoiding her. This way, she can move forward and begin job searching once again.
Bunzo
I hear you Bunzo (I have to, you type loudly enough ), but if the OP has been waiting 2 weeks since completing the computer training and hasn't had a call back from the hiring manager or their assistant in all that time, it will probably be another long dry spell waiting for a response from a registered letter.
Let's say that the OP goes to the post office with the letter tomorrow. It won't hit the company mail room until Friday. Someone in the mail room will sign for it (so you won't get the satisfaction of knowing the HM even got it) and then it probably won't hit the hiring manager's in box until Monday. Then, best case scenario, they pick it up, read it and call right back- worst case it sits around a few more days, weeks, whatever. And what is the OP even going to say in this letter? Please call me? Clearly that's what they've been saying in all the phone messages and that isn't working too well.
On the flip side, the OP can call HR tomorrow and get an instant response to WHAT THE HECK IS GOING ON HERE! Let HR chase the hiring manager around and find out what's up. Maybe they're on vacation, maybe they died or got fired, maybe the funding fell through for the position but I'd start with HR to find out. And if you don't get anywhere there, I'd go UP, over the hiring manager, not down to the assistant. Of course I would have done all this weeks ago.
Tess
Okay! She can call the HR manager tomorrow and if she does not get a definite answer tomorrow, she should do what I suggested. Two people on this Thread liked my suggestion, and I think it's a good one.
I'll bet that the HR manager will not be available to speak to her by phone and she will be requested to leave yet another message. More run-around and games! They will play phone tag. It's a ridiculous situation, and I really do not care what excuses they come up with. If the manager is not available for some unforeseen reason, there is always an assistant or administrative person who should be able to tell the OP what is going on regardless of the reason for all this indifference and appalling display of lack of consideration and basic manners. I think these things are just terrible, and there is very little we employees can do about them. After all - the employers hold all the cards, and they know it!
A certified or registered letter looks like the sender really means business like I said. Even if the recipient does not sign for it directly, the letter should be delivered promptly if this business is run properly. After all - it is probably a big hospital with people who know enough to make sure that a manager gets this type of communication as soon as possible and it does not simply lie around the mailroom and forgotten.
To the OP: Call the HR manager tomorrow morning and if you do not speak personally with this individual sometime during the day before the close of business, get started on your letter which should be a polite inquiry regarding the status of your new job. I am sure you know how to word such a letter correctly. Make it short and simple and keep it professional. An angry or threatening tone undermines your professionalism and intelligence. You can do this and you should if you do not speak directly with this manager sometime during the day. Don't accept any excuses or reasons for their lack of professionalism. Tomorrow is the day this is going to be settled once and for all, or that letter gets typed and mailed!
Nan - I doubt that she paid for any training. In fact - she should be paid by them for training!
If you live near this hospital, OP, you can also pay them a visit and ask to see either the manager or the human resources professional. You can remain in the reception area until someone talks to you and gives you a straight answer even if you have to stay there all day. That's another possibility since you have every right to find out whether you still have a job or not! Perhaps that is even a better idea. What do you think?
Bunzo
Thanks all for your great suggestions. Actually they finally called me, the same day I posted the angry post. My mgr assistant called and gave me a schedule to come in for training. I started today. Wish me luck!!!! I will keep you all posted.
Thanks again
Thanks for keeping us informed. What a surprise! I really believed they blew you off and I was getting angry about this on your behalf.
All the luck in the world! Glad things are falling into place for you!
Bunzo